/* Agent Desk. Every color is a variable; dark mode swaps the variables (html[data-theme=dark]). */
:root {
  --bg: #f4f6fa; --card: #ffffff; --ink: #172033; --muted: #5d6779; --line: #dde3ec; --soft: #eef2f8;
  --accent: #1f5fbf; --accent-ink: #ffffff; --accent-soft: #e6eefb;
  --ok: #1d7f49; --ok-soft: #e4f4ea; --warn: #9a6400; --warn-soft: #fbf1dc; --bad: #b42d2d; --bad-soft: #fbe7e7;
  --ring: #d97706; --ring-soft: #fff4e2; --shadow: 0 1px 2px rgba(16,24,40,.06), 0 4px 14px rgba(16,24,40,.06);
  --radius: 10px; --font: system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;
  color-scheme: light;
}
html[data-theme="dark"] {
  --bg: #0e131d; --card: #161d2b; --ink: #e6ebf4; --muted: #9aa5b8; --line: #2a3446; --soft: #1c2536;
  --accent: #6aa0ff; --accent-ink: #0b1220; --accent-soft: #1c2b47;
  --ok: #4cc283; --ok-soft: #15301f; --warn: #e3b34d; --warn-soft: #33290f; --bad: #ff7b7b; --bad-soft: #3a1919;
  --ring: #ffb347; --ring-soft: #33260f; --shadow: 0 1px 2px rgba(0,0,0,.4), 0 4px 14px rgba(0,0,0,.3);
  color-scheme: dark;
}
* { box-sizing: border-box; }
html, body { margin: 0; background: var(--bg); color: var(--ink); font: 15px/1.45 var(--font); }
body { min-height: 100vh; }
[hidden] { display: none !important; }
h1, h2, h3 { margin: 0; }
h2 { font-size: 15px; font-weight: 650; letter-spacing: .01em; margin-bottom: 10px; display: flex; gap: 8px; align-items: baseline; }
h3 { font-size: 15px; margin-bottom: 6px; }
a { color: var(--accent); }
.muted { color: var(--muted); }
.small { font-size: 12.5px; font-weight: 400; }
.err { color: var(--bad); min-height: 1.2em; margin: 6px 0 0; }
.btn { font: inherit; font-size: 14px; border: 1px solid var(--line); background: var(--card); color: var(--ink); border-radius: 8px; padding: 6px 12px; cursor: pointer; }
.btn:hover { border-color: var(--accent); }
.btn.primary { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); font-weight: 600; }
.btn.ghost { background: transparent; }
.btn.danger { color: var(--bad); border-color: var(--bad); }
.btn.call { color: var(--ok); border-color: var(--ok); font-weight: 600; }
.btn.tiny { font-size: 12.5px; padding: 3px 8px; }
.btn:disabled { opacity: .55; cursor: default; }
input, select, textarea { font: inherit; color: var(--ink); background: var(--card); border: 1px solid var(--line); border-radius: 8px; padding: 8px 10px; }
input:focus, select:focus, textarea:focus, .btn:focus-visible { outline: 2px solid var(--accent); outline-offset: 1px; }
label { display: block; font-size: 13.5px; color: var(--muted); margin: 10px 0 0; }
label input:not([type=checkbox]), label select { display: block; width: 100%; margin-top: 4px; }
label.check { display: flex; gap: 8px; align-items: center; color: var(--ink); }
.pill { display: inline-block; font-size: 12px; border-radius: 99px; padding: 2px 9px; background: var(--soft); color: var(--muted); white-space: nowrap; }
.pill.ok { background: var(--ok-soft); color: var(--ok); }
.pill.warn { background: var(--warn-soft); color: var(--warn); }
.pill.bad { background: var(--bad-soft); color: var(--bad); }
.pill.accent { background: var(--accent-soft); color: var(--accent); }
.card, .panel { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); }
.panel { padding: 14px 16px; min-width: 0; }
.row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }

/* login */
.login { min-height: 100vh; display: grid; place-items: center; padding: 16px; }
.loginbox { width: min(380px, 100%); padding: 22px; }
.loginbox .btn { width: 100%; margin-top: 14px; padding: 10px; }
.brand { display: flex; align-items: center; gap: 8px; font-size: 18px; }
.dot { width: 12px; height: 12px; border-radius: 4px; background: var(--accent); display: inline-block; }

/* top bar */
.top { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; padding: 10px 16px; background: var(--card); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 20; }
.tabs { display: flex; gap: 4px; }
.tab { font: inherit; font-size: 14px; border: 0; background: transparent; color: var(--muted); padding: 6px 10px; border-radius: 8px; cursor: pointer; }
.tab.on { background: var(--accent-soft); color: var(--accent); font-weight: 600; }
.tools { margin-left: auto; display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.tz { display: flex; gap: 6px; align-items: center; margin: 0; font-size: 13px; }
.tz select { width: auto; margin: 0; padding: 5px 8px; }

/* layout */
.grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.25fr); grid-template-areas: "search snap" "today snap" "missed week" "sched sched";
  gap: 14px; padding: 14px 16px 40px; max-width: 1280px; margin: 0 auto; align-items: start; }
#p-search { grid-area: search; } #p-today { grid-area: today; } #p-missed { grid-area: missed; }
#p-snap { grid-area: snap; } #p-week { grid-area: week; } #p-sched { grid-area: sched; }
.owner { display: grid; gap: 14px; padding: 14px 16px 40px; max-width: 1100px; margin: 0 auto; }
@media (max-width: 860px) {
  .grid { grid-template-columns: minmax(0, 1fr); grid-template-areas: "search" "today" "missed" "snap" "week" "sched"; padding: 10px 16px 40px; }
  .top { gap: 8px; }
  .tools { margin-left: 0; width: 100%; }
  .tz { flex: 1; }
  .tz select { flex: 1; min-width: 0; }
}

/* search */
.search { width: 100%; font-size: 16px; padding: 10px 12px; }
.results { list-style: none; margin: 8px 0 0; padding: 0; }
.results li { padding: 8px 10px; border-radius: 8px; cursor: pointer; border: 1px solid transparent; }
.results li:hover, .results li:focus { background: var(--soft); border-color: var(--line); outline: none; }
.results b { display: block; }

/* call lists */
.list { list-style: none; margin: 0; padding: 0; }
.list li { padding: 9px 0; border-top: 1px solid var(--line); display: grid; grid-template-columns: 70px minmax(0, 1fr) auto; gap: 4px 10px; align-items: start; }
.list li:first-child { border-top: 0; }
.list .when { color: var(--muted); font-variant-numeric: tabular-nums; font-size: 13.5px; padding-top: 1px; }
.list .who { cursor: pointer; min-width: 0; overflow-wrap: anywhere; }
.list .who b { font-weight: 600; }
.list .what { font-size: 13.5px; color: var(--muted); }
.list .side { display: flex; flex-direction: column; gap: 4px; align-items: flex-end; }
.list .flags { grid-column: 2 / 4; display: flex; gap: 6px; flex-wrap: wrap; }
.nobody { color: var(--bad); font-weight: 650; }
.empty { color: var(--muted); padding: 6px 0; }
@media (max-width: 480px) { .list li { grid-template-columns: 58px minmax(0, 1fr); } .list .side { grid-column: 2; flex-direction: row; align-items: center; flex-wrap: wrap; } }

/* ringing pop-up */
.rings { position: sticky; top: 56px; z-index: 15; max-width: 1280px; margin: 0 auto; padding: 0 16px; display: grid; gap: 10px; }
.rings:not(:empty) { padding-top: 12px; }
.ring { background: var(--card); border: 2px solid var(--ring); border-radius: var(--radius); box-shadow: 0 6px 24px rgba(0,0,0,.18); padding: 12px 14px; }
.ring.talking, .ring.handed, .ring.calling { border-color: var(--ok); }
.ring.ended, .ring.missed { border-color: var(--line); }
.ring .head { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; font-size: 13.5px; }
.ring .state { font-weight: 800; letter-spacing: .04em; color: var(--ring); text-transform: uppercase; }
.ring.talking .state, .ring.handed .state, .ring.calling .state { color: var(--ok); }
.ring.ended .state, .ring.missed .state { color: var(--muted); }
.ring.ringing .state::before { content: ""; display: inline-block; width: 9px; height: 9px; border-radius: 50%; background: var(--ring); margin-right: 6px; animation: pulse 1s infinite; vertical-align: 1px; }
@keyframes pulse { 0%,100% { opacity: 1; transform: scale(1); } 50% { opacity: .35; transform: scale(.75); } }
@media (prefers-reduced-motion: reduce) { .ring.ringing .state::before { animation: none; } }
.ring .x { margin-left: auto; }
.ring .says { font-size: 17px; margin: 6px 0 2px; }
.ring .says b { font-weight: 700; }
.ring .sub { color: var(--muted); font-size: 13.5px; }
.ring .lastnote { margin: 6px 0 0; font-size: 13.5px; background: var(--soft); border-radius: 8px; padding: 6px 9px; }
.ring textarea, .notebox textarea { width: 100%; min-height: 64px; resize: vertical; margin-top: 8px; }
.ring .row, .notebox .row { margin-top: 6px; }
.saved { color: var(--ok); font-size: 13px; }

/* snapshot */
.snap h3 { font-size: 18px; margin: 0; }
.snap .meta { margin: 4px 0 8px; display: flex; gap: 6px; flex-wrap: wrap; }
.snap dl { display: grid; grid-template-columns: 130px minmax(0, 1fr); gap: 6px 10px; margin: 10px 0; font-size: 14px; }
.snap dt { color: var(--muted); }
.snap dd { margin: 0; min-width: 0; overflow-wrap: anywhere; }
.notes { list-style: none; padding: 0; margin: 6px 0 0; max-height: 420px; overflow: auto; }
.notes li { border-left: 3px solid var(--line); padding: 4px 0 6px 10px; margin-bottom: 8px; white-space: pre-wrap; overflow-wrap: anywhere; }
.notes li .by { display: block; color: var(--muted); font-size: 12.5px; white-space: normal; }
.notes li.mine { border-left-color: var(--accent); }
@media (max-width: 480px) { .snap dl { grid-template-columns: 1fr; gap: 2px; } .snap dt { margin-top: 6px; } }

/* week */
.big { font-size: 22px; font-weight: 700; font-variant-numeric: tabular-nums; }
.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 10px; }
.stat { background: var(--soft); border-radius: 8px; padding: 10px 12px; }
.stat .lbl { color: var(--muted); font-size: 12.5px; }
table { border-collapse: collapse; width: 100%; font-size: 13.5px; }
th, td { text-align: left; padding: 6px 8px; border-top: 1px solid var(--line); vertical-align: top; }
th { color: var(--muted); font-weight: 600; border-top: 0; }
td.num, th.num { text-align: right; font-variant-numeric: tabular-nums; }
tr.off td { color: var(--muted); }
tr.off td:not(:first-child) { text-decoration: line-through; text-decoration-color: var(--line); }
.tablewrap { overflow-x: auto; }
details summary { cursor: pointer; color: var(--accent); margin-top: 10px; }

/* schedule */
.sched-state { margin-top: 10px; }
.sched-state h3 { font-size: 14px; color: var(--muted); text-transform: uppercase; letter-spacing: .05em; }
.sched-cols { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 12px; }
.ev { padding: 6px 0; border-top: 1px solid var(--line); font-size: 14px; }
.ev .t { font-weight: 600; font-variant-numeric: tabular-nums; }
.ev .local { color: var(--muted); font-size: 12.5px; }
.day { font-weight: 650; margin-top: 8px; font-size: 13px; }

.toast { position: fixed; left: 50%; bottom: 20px; transform: translateX(-50%); background: var(--ink); color: var(--bg); padding: 10px 16px; border-radius: 8px; z-index: 50; max-width: calc(100% - 32px); }
dialog { border: 1px solid var(--line); padding: 18px; width: min(380px, calc(100% - 32px)); color: var(--ink); }
dialog::backdrop { background: rgba(0,0,0,.35); }